List Management is where you manage your suppression list. These are the contacts who should be excluded from your campaigns. You can manage it manually or through an automated integration.
Manual suppression
Initial setup:
Select Manual Update, then click Continue.
Click Upload Suppression File.
Click to select, or drag and drop, your suppression list.
To replace the current file:
Click Clear Entries.
Click Upload Suppression File.
Click to select, or drag and drop, your suppression list.
To add to the existing list:
Click Append Entries.
Click to select, or drag and drop, your suppression list.
Automated integration
Initial setup:
Click Automated Integration.
Select your platform.
Enter your credentials. This is typically the platform's API key, though some platforms don't require one.
Click Continue.
Click + Add Suppression List.
Enter your platform's list or segment ID, then a list name.
Click Add List.
Replacing the List:
Click + Add Suppression List.
Enter your platform's list or segment ID, then a list name.
Click Add List.
Next to the old list, click Delete.
Changing suppression types
To switch from Manual to Automated (or vice versa), click the Change to… option along the top.
Switching integrations clears your current list, so have your new setup ready before you switch.
SFTP
Coming soon.
Need more help? Contact us at [email protected]